TecEx Medical Terms and Conditions

Last Updated | 13 October 2026
  1. Introduction and Acceptance
    1. TecEx Group Limited (“We”, “Us”, “Our”, “TecEx”) is a company registered in accordance with the laws of Mauritius and provides the information on this website (“Website”), subject to the terms set out herein and as may be referenced herein (collectively, the “Terms”) in order to provide you with your potential VAT, Importer of Record, Exporter of Record, logistics and related services (“Service/s”). “Use” of the Website includes accessing and browsing the Website.
    2. We may modify the Terms (“Amended Terms”). Amended Terms will be made available via the Website. By using the Website, You agree to the Terms. If You do not agree to the Terms, You must not Use Our Website.
    3. Each time You use the Website You agree to be bound by the Terms or the Amended Terms, as the case may be.
  2. Content You Provide
    1. All information submitted by You must be and must remain true, accurate, current, and complete. You shall not misrepresent Your identity.
    2. By using the Website and related applications, You grant Us the right to use information, data, materials, or other content You provide to Us to be uploaded via the Website and related applications or which you have provided for the purposes of rendering the Services and such other purposes as set out in the Privacy Policy.
  3. Communication That Originates From You
    1. We may assume that all electronic communications which reasonably appear to originate from You or a person You have told Us is authorised to act on Your behalf are in fact from You and the form in which We receive the communication is the same as when it was first dispatched.
  4. To Protect the Integrity of the Website
    1. You may not:
    2. use any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Website without Our express written consent;
    3. use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Website and related applications other than the search engines and search agents available through the Website and related applications and other than generally available third-party web browsers;
    4. post or transmit any file which contains viruses, worms, Trojan horses, or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Website and related applications;
    5. attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Website and related applications;
    6. use the Website in a manner that would bring Us, Our business and/or any of Our affiliates into disrepute;
    7. access the Website and related applications for unlawful purposes or use the Website and related applications in a manner which infringes Our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of Our computer systems by any other person;
    8. post or transfer any material to the Website and related applications that is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of Our or any other parties’ computer system.
    9. We are entitled to remove any information You or your elected third party has submitted via the Website and related applications, and/or suspend Your use of any part of the Services at any time without notice to You.
  5. Your Personal Information
    1. We will protect and use Your personal information only in accordance with Our Privacy Policy.
  6. Intellectual Property
    1. We own or are licensed to use all intellectual property rights in and to all materials, text, drawings, and data (collectively, the “Materials”) made available on the Website and related applications. You may not reproduce, distribute, create a derivative, sell, broadcast, or in any other way exploit of the whole or any part of the Materials.
    2. The Website and related applications, and its content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without Our express prior written consent.
    3. We own or are licensed to use the trademarks, names, logos and service marks (collectively, the “Trademarks”) displayed on the Website and related applications, whether registered or unregistered. You must obtain Our prior written permission should You want to use any of the Trademarks.
  7. External Links
    1. External links may be provided for Your convenience. We make no representation as to their content and use on any external links is at Your own risk. When visiting external links, You must refer to their website’s terms and conditions.
  8. Warrantees
    1. Although We will always try to ensure the Website and related applications is available, the Website is provided “as is”. We give no warranties, representations, statements or guarantees (whether express, implied in law, or residual) in this regard.
  9. Your Queries and Complaints
    1. Please email any queries or complaints to dataprotection@tecex.com.
  10. The Law That Applies to the Terms
    1. All matters arising from or in connection with the Terms including its interpretation, validity, existence, or termination for any reason shall be determined in accordance with the laws of England without giving effect to any principles of conflict of law.
    2. We both agree that all disputes arising out of or in connection with the Terms shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce (the “Rules”) by one or more arbitrators appointed in accordance with the Rules. A single arbitrator shall be appointed as provided in the Rules.
    3. The place of arbitration shall be in London and the language of the arbitration shall be English.
    4. Notwithstanding the foregoing, either party may seek interim or injunctive relief from a court of competent jurisdiction where necessary to protect its rights, without this being deemed a waiver of the agreement to arbitrate.
  11. Limitation of Liability
    1. To the maximum extent permitted by applicable law, We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, even if advised of the possibility of such damages.
  12. Indemnification
    1. You agree to indemnify and hold harmless Us, Our directors, officers, employees, and agents from any claims, damages, losses, or expenses arising from Your breach of the Terms or misuse of the Website.
  13. Data Protection and Privacy
    1. We process personal data in accordance with our Privacy Policy and applicable data protection laws including Mauritius Data Protection Act 2017, and, where applicable to international clients, other relevant regimes such as the GDPR. Please refer to our Privacy Policy for further details.
  14. Severability
    1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  15. Entire Agreement
    1. The Terms, together with Our Privacy Policy and any other document expressly referenced herein, constitute the entire agreement between You and Us relating to Your use of the Website and supersede all prior discussions, agreements, or understandings of any kind between You and Us regarding the subject matter of the Terms.