Export Your Clinical Trial Supplies Seamlessly
Anywhere in the World
TecEx Medical's comprehensive EOR service handles complex documentation, compliance, and logistics so you can get your supplies back to where they came from quickly and effortlessly. With our global expertise and local partnerships, we're your trusted gateway for efficient international clinical trial exports
Exporting Excellence. Enabling Breakthroughs.
Why Do You Need an Exporter of Record (EOR)?
Exporting clinical trial materials requires navigating a maze of regulations, documentation requirements, and compliance standards that vary by country and commodity type. Companies that handle exports internally often face costly delays, rejected shipments, and regulatory violations that can cause lots of unnecessary headaches.
Partnering with a specialized EOR delivers immediate advantages:
Regulatory Compliance
We navigate complex export regulations, controlled substance requirements, and health authority approvals to ensure your shipments meet all legal standards before they leave the country.
Minimizes Export Delays
Our established processes and regulatory relationships mean faster approvals and streamlined clearance, getting your materials to global sites without unnecessary holdups.
Reduces Administrative Burden
We handle all export paperwork, licensing applications, and regulatory submissions, freeing your team to focus on core trial activities instead of administrative tasks.
Provides Export Documentation Expertise
Our team prepares accurate export declarations, certificates of origin, and specialized clinical trial documentation that customs authorities expect and accept.
End to End Visibility
Real-time tracking and status updates for all export activities, from initial documentation through final departure, giving you complete visibility into your supply chain.
Leverages Existing Export Licenses
We already hold comprehensive export licenses for all the key regions across the world. You benefit from our established compliance infrastructure without the cost and complexity of obtaining your own licenses.
Why Choose TecEx Medical as your EOR?
Regulatory Mastery
We have deep expertise in clinical trial export regulations, controlled substance requirements, and health authority protocols across all major markets.
Speed and Efficiency
Streamlined processes that dramatically reduce export timelines when compared to handling exports internally or through generic logistics providers.
Global Network
Established relationships with customs authorities, regulatory bodies, and logistics partners in 90+ countries for seamless cross-border movements.
Clinical Trial Focus
Unlike general EORs, we understand the unique requirements of clinical trial materials including temperature sensitivity, protocol timelines, and investigational product handling.
Transparent Communication
Dedicated account management with a single point of contact, real-time updates, an online portal to track shipments, and proactive communication about potential delays or issues.
Cost Optimization
Bespoke solution structuring with fixed-fee packages. This means no hidden charges and best-in-class service from start to finish
We’ve Helped Ship Over 22,000 Shipments Internationally
Success Stories
Singapore: Conference Deadline Excellence
The Challenge:
A leading CRO needed urgent export services for a Singapore shipment with an impossible timeline – materials had to be imported, held during a sponsor conference, then immediately re-exported. The client expressed serious doubts about whether the tight deadline was achievable, and the vendor handling import clearance had never worked with export processes before.
The TecEx Solution:
Our team took ownership of the entire logistics chain, managing not just the export documentation but coordinating the complex conference requirements. We conducted detailed training calls with the unfamiliar vendor, walking them through our standard export processes and requirements. Despite the compressed timeline, we orchestrated every detail to ensure seamless execution.
The Result:
The shipment delivered ahead of schedule and was promptly exported as soon as the conference concluded. The client’s response said it all: huge praise and gratitude for support that went far beyond expectations. We didn’t just meet an impossible deadline; we turned a stressed client into a confident partner who knows we deliver when it matters most.
Israel to Germany: 96-Hour Pediatric Sample Sprint
The Challenge:
A critical pediatric biological sample needed to reach a German laboratory within 96 hours for time-sensitive treatment. The clock started ticking Thursday evening, but the sample wasn’t collected from the patient until Friday afternoon before Shabbos. By Saturday morning, the sample was stranded in Paris with no clear path to Germany and the local Israeli agent was unreachable.
The TecEx Solution:
Our team mobilized their entire global network on a Saturday, making calls across continents to orchestrate an emergency rescue mission. We contacted partners in London who reached their VP in Paris, coordinated with our Slovakian team for clearance delegation, and managed every handoff to ensure the sample kept moving toward its destination.
The Result:
The sample arrived in Germany Saturday afternoon, cleared customs in our name, and reached the laboratory in time for the patient’s critical treatment. What started as a potential disaster became a life-saving success story. This pediatric patient received the treatment they needed because our team refuses to accept “impossible” as an answer.
These stories are just a few examples of where TecEx Medical’s global networks and hyper-local expertise have proved invaluable for clinical trials across the world. We service 90+ countries including, but not limited to:
EU, USA, UK, China, Canada, Australia, Republic of Korea, Japan, Taiwan, Brazil, Argentina, Israel, Turkey, Mexico, Chile, India, Switzerland, South Africa, Thailand, Malaysia, Singapore, New Zealand, Norway, Columbia, Serbia, Georgia, Croatia, Philippines, Vietnam, Saudi Arabia
How Does It Work?
Discovery Call
We begin with a focused consultation to understand your study geography, timelines, and regulatory profile — so we can understand what you’re trying to achieve.
Tailored Proposal
Based on our deep experience across the globe, we’ll deliver a structured import solution aligned to your trial needs, budget, and compliance obligations.
Regulatory & Document Review
Our specialists then conduct a thorough assessment of your documentation, product classification, and country-specific requirements to ensure nothing slips through the cracks.
Import Setup & Coordination
We manage all necessary permits, licenses, and customs paperwork — ensuring that your shipment is fully compliant before it even leaves your warehouse.
Customs Clearance & Delivery
Acting as your legal IOR, we oversee end-to-end clearance and ensure timely, compliant delivery to your clinical site or local warehouse.
Ongoing Support & Visibility
Stay fully informed with real-time tracking through our online portal and a dedicated point of contact who knows your study inside and out.
Simply put, TecEx Medical is your one-stop shop for all clinical trial logistics:
Simply put, TecEx Medical is your one-stop shop for all clinical trial logistics:
Importer of Record
Avoid the need for local entities and let us manage all your global imports using our deep domain expertise. Outsourcing this function to a specialist unlocks tremendous value and risk mitigation.
Exporter Of Record
Avoid the need for local entities and let us manage all your global imports using our deep domain expertise. Outsourcing this function to a specialist unlocks tremendous value and risk mitigation.
Custom Clearance and Brokerage
99.94% first-time clearance rate with 2.56 days average processing time. Our clinical trial expertise means no more classification errors or unexpected delays.
Regulatory Compliance
We navigate the regulatory maze so you don’t have to. End-to-end compliance from a team of experts who have their finger on the pulse around the world.
VAT/GST Savings
Recover up to 50% of import taxes across 33+ countries. We’ve saved millions in VAT/GST that sponsors thought was lost forever. Minimal effort, maximum return.
Get Peace of Mind Today
Get in touch today, so we can better understand your clinical trial export needs. We can then present a bespoke export structuring solution that suits your needs.
Let us shoulder the complexities of your global clinical trial exports so you can focus on delivering better patient outcomes. It might just be the most impactful thing you do for the long-term success of your clinical trials.
Surely that’s worth a conversation?