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Trusted Import Solutions for Clinical Trials in Chile

Licensing complexity, insurance-heavy valuations, and integration with local depots, we work with your team to find the most efficient way through.

Chile

Why Chile Matters for Clinical Trials

Chile is one of South America’s most stable, innovation-focused markets, with a growing footprint in clinical research. But importing clinical trial materials here involves navigating several unique processes, from country-specific licensing requirements to complex insurance-linked customs calculations.

Every trial requires alignment with Chile’s Institute of Public Health (ISP), which issues CDA licenses for medical devices and a separate “Use and Disposition” license for investigational medicinal products (IMPs). If the documentation isn’t right upfront, the import won’t be approved, and CIF valuation adds another layer of complexity to customs clearance.

TecEx Medical: Global Reach, Local Precision

TecEx Medical delivers trusted import solutions for companies navigating the complexities of clinical trial logistics around the world. We’re committed to advancing medical science by streamlining and optimizing intricate global supply chains. Our growing network of regional partnerships in Chile allows for smooth imports and exports in one of South America’s most challenging regulatory environments.

For studies where clinical trial materials need to clear under a sponsor’s existing import permissions, we work within your established process flow, reducing friction and avoiding duplication of compliance steps. Our goal is to make it easier to import into Chile without forcing a one-size-fits-all solution.

Importer of Record

Importer of Record

Avoid the need for local entities and let us manage all your global imports using our deep domain expertise. Outsourcing this function to a specialist unlocks tremendous value and risk mitigation.

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Exporter of Record

Exporter of Record

Get samples and supplies back where they need to go, fast. We handle complex export regulations and controlled substances so that your exports are seamless and headache-free.

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Customs Clearance and Brokerage

Customs Clearance and Brokerage

99.94% first-time clearance rate with 2.56 days average processing time. Our clinical trial expertise means no more classification errors or unexpected delays.

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Regulatory Compliance

Regulatory Compliance

We navigate the regulatory maze so you don’t have to. End-to-end compliance from a team of experts who have their finger on the pulse around the world.

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VAT/GST Savings

VAT/GST Savings

Recover up to 50% of import taxes across 33+ countries. We’ve saved millions in VAT/GST that sponsors thought was lost forever. Minimal effort, maximum return.

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With active operations in over 90 countries and proven success with South American shipments, we remove compliance burdens – allowing you to dedicate your resources to clinical excellence. Partnering with us may be the single most impactful decision you make to improve the efficiency, reliability, and success of your clinical trials in Chile.

Key Challenges in Chile

While Chile offers many advantages as a clinical trial destination, its regulatory and logistical structure poses challenges for global trial teams:

All imports must clear under CIF valuation, including the value of insurance and freight in customs declarations.

Each shipment must align with specific regulatory designations. Mismatches or last-minute changes typically require a full re-application.

Trials often require integration with the sponsor’s existing depot or logistics provider, making quality and procedural alignment critical.

Insurance and valuation accuracy are essential to avoid overpaying duties or experiencing clearance delays.

Medical devices require a CDA license from the ISP which must be matched to the exact product and destination.

Local relationships can be crucial to long-term, repeatable success.

These are just a few of the unique challenges you might face when running clinical trials in Chile. Managing these financial, audit, and regulatory risks internally can drain time, introduce unnecessary exposure, and distract your team from what matters most — the trial itself.

Your Clinical Trial Import Partner in Chile

​​TecEx Medical provides structured support for trial shipments into Chile, with a focus on alignment, accuracy, and adaptability.

  • In-house import tax efficiency solution for an upfront import tax reduction on all commodities imported for use in a clinical trial.
  • Early-phase support for medical device and IMP licensing.
  • Full coordination of ISP documentation and regulatory filings.
  • Flexible integration with client-owned depots and freight channels.
  • CIF-based customs calculations and insurance valuation guidance.
  • Shipment document preparation and local approvals.
  • End-to-end regulatory compliance
  • Regional insight across South America, including shared customs trends and insurance requirements.
  • Proactive issue resolution and shipment tracking.

We work with you to build a sustainable import pathway, one that won’t break down under pressure.

Chile

How It Works: Our Chilean Import Process

Tailored Proposal

Based on our deep experience in South America, we’ll deliver a structured import solution aligned to your trial needs, budget, and compliance obligations.

Regulatory & Document Review

Our specialists then conduct a thorough assessment of your documentation, product classification, and country-specific requirements to ensure nothing slips through the cracks.

Import Setup & Coordination

We manage all necessary permits, licenses, and customs paperwork — ensuring that your shipment is fully compliant before it even leaves your warehouse.

Customs Clearance & Delivery

Acting as your legal IOR/EOR, we oversee end-to-end clearance and ensure timely, compliant delivery to your clinical site or local warehouse.

Ongoing Support & Visibility

Stay fully informed with real-time tracking through our online portal and a dedicated point of contact who knows your study inside and out.

All our solutions are bespoke and tailored specifically to your needs. You won’t find better service or more sophisticated logistics anywhere else.

Navigate Chile’s Regulatory Landscape with Confidence

No matter what supplies you’re importing, TecEx Medical works within your clinical operations framework to make licensing and logistics less of a bottleneck in Chile.